Phone: 01462 689402

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Providing a reliable and friendly car service for less able residents

Meet the Community Transport Team


Jon Brown

Community Transport Scheme Manager

Jon joined CVS North Herts & Stevenage as Community Transport Manager in June 2015. He previously served for six and half years as a Volunteer Manager for a successful overseas mission charity. It's been a privilege for Jon to see the Community Transport service grow and evolve and for it to be such a vital, reliable and friendly service for local residents across North Herts & Stevenage.


Jon is also an actor and director and member of two local theatre companies, and a big fan of Coventry City FC.

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Melanie Warren

Community Transport Coordinator

Melanie joined the CVS Team in November 2022 as the Community Transport Coordinator for North Herts & Stevenage following a career sabbatical to be a full-time parent. Melanie has a long career history in social care and previously worked for Age UK Herts supporting older people. She is really looking forward to being able to contribute to a worthwhile cause and supporting the local community with their transport needs.


In her spare time, Melanie is a volunteer in a local community garden in Letchworth and loves a bit of upcycling and craft.

Email This email address is being protected from spambots. You need JavaScript enabled to view it. or call 01462 689402


Opal Reid

Volunteer Community Transport Coordinator

Opal volunteers her time for both GoVolHerts and the Community Transport service. She has a wealth of experience from both Corporate and Public Sectors as a professional Administrator having worked in a variety of roles. Opal is friendly, knowledgeable and is always smiling!


In her spare time, Opal gets involved with local community activities raising much needed funds for local charities.


Lynn Quick

Volunteer Community Transport Coordinator

Having been made redundant and having more free time Lynn felt it was an opportune time to offer assistance to the voluntary sector. The Community Transport service appealed to Lynn as it was a field in which she had previous experience having worked in a Finance Team supporting Adult Care Services. For Lynn, helping to support the team during the extremely busy time at the start of each week just helps to alleviate some of the pressure they face.


Karen Malone

Volunteer Community Transport Coordinator

Having previously worked in the charitable sector, Karen enjoys giving back to the community by volunteering on a Friday morning for the Community Transport service. Karen really enjoys talking to our clients on the telephone. In her spare time, Karen enjoys yoga.


Alfie Cole

Volunteer Social Media Co-ordinator

Alfie is our Volunteer Social Media Co-ordinator, infusing our online presence with his vibrant energy and digital expertise. With a keen eye for trends and a passion for storytelling, Alfie orchestrates compelling campaigns that resonate deeply with our audience. Alfie's creativity navigates the ever-evolving landscape of social media, cultivating meaningful connections and sparking conversations that drive our community engagement.